Owner FAQs
Answers to your frequently asked questions
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What are your management fees?
Our management fee is a percentage based on the monthly rent and can be discussed in more detail with a phone call to our office. -
When would I receive my rental proceeds each month?
Our owners receive their rental proceeds on the 10th of every month. For convenience, owners are paid via direct deposit right into your bank account. We also provide a monthly statement showing a full month accounting of income and expenses. -
Do you require a reserve of cash be held on my account to be used towards repairs/maintenance?
Yes. We require a reserve in the amount of $500 held in your owner account (per property if you own multiple). -
Do you authorize repairs with or without owner approval?
Our contract has a maintenance approval threshold of $500. Any repair that is under $500, will be taken care of automatically. However, if a repair is needed and is going to exceed that threshold, we will notify you. -
Do you have a lot of vendors you use?
Yes. We have a large pool of vendors we use within the community. We strive to use local resources and locally owned vendors to give back to our community. We believe in having multiple vendors for different areas and require all our vendors to carry the appropriate insurance. -
Do you inspect the property?
Yes. We perform inspections about 30 – 60 days prior to the lease expiration date. This allows us to inspect the property prior to offering a renewal. We evaluate the condition of the property, the condition the tenant is living in and provides the opportunity to notice any needed maintenance items maybe the tenant has overlooked. -
Where do you advertise?
We advertise on our website which syndicates to hundreds of rental sites including Zillow, Realtor.com, Zumper and tons more! We also have a facebook page that we post properties and/or areas where properties are available in. We invite you to follow us - Unlimited Property Solutions! -
How do you show properties?
We utilize a digital lockbox service; meaning when your property is vacant a digital lockbox is placed on the property for self-showings. Prospective renters can provide the required information for getting a code to view the property. This gives your property full exposure for showing times from 9am to 7pm 7 days a week.
Properties that are still occupied but we know the tenant is moving out, we begin advertising but it is not shown until the tenant moves out and an inspection is completed. -
Will I receive a financial statement at the end of the year for my taxes?
Yes. You will receive a 1099 by the end of January annually for the prior year, this is required by the IRS. As a courtesy, we also provide you with an annual Cash Flow showing your complete year of income and expenses. -
What is the screening process for tenants?
We do all the screening, we pull the applicants credit, check rental references and verify their employment and income.
- Each person over the age of 18 must apply and be a leaseholder
- Our approval criteria is: a credit score of 600 or higher for each applicant; income must be 3 x monthly rent or higher; 2 years positive rental history (if applicable)
- Cosigners may be allowed for insufficient income, but can be discussed
- Criminal Background Checks – we do not perform, however if any applicant has an offense within the last 7 years against property or persons, we deny
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What is your pet policy if I allow/disallow pets at my property?
The decision of allowing pet(s) at your rental property is completely up to you (with the exception of Assistance Animals and/or ESA pets). You can also decide if you only want to allow dogs or cats or both. Our company pet policy is to allow only 2 pets per property, and the tenant pays a non-refundable pet fee for each pet. Tenants are required to fill out a pet application through our pet screening software where the pet receives a "paw score" which determines the monthly pet rent the tenant will pay monthly in addition to rent (the pet rent is paid directly to the owner). -
What about late fees, NSF charges if a tenant pays their rent late or bounces a check?
Our company retains late fees and NSF fees. We incur fees from our bank for payments from tenants that are returned for non-sufficient funds. Late fees cover the extra labor and time put into collecting payments from tenants if they pay late.